Privacy Policy

JobSeeker AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, desktop application, and supporting services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Personal Information

Contact Information: name, email address.

Account Information: encrypted password credentials, Google sign-in identifiers, account preferences, plan, credit balance, and usage history.

Payment Information: plan selected, amount, transaction references, coupon/referral code, and payment status. Card, bank, and UPI payment details are handled by Razorpay.

Referral Information: referral applications, preferred coupon code, audience details, payout UPI ID, referral activity, commission status, and payout references.

Professional Information: resume data, documents, notes, code snippets, screenshots, questions, and other content you choose to provide to the app for context.

Audio Data: microphone or meeting audio captured when you actively use transcription, mic, or Whisper Dictation features.

Usage Information

Log Data: IP address, browser, operating system, access times, pages viewed.

Device Information: device type, operating system version.

Usage Patterns: features used, credit deductions, purchases, login activity, update checks, and interaction with our Services.

Service Provision

Operating and maintaining the Services, personalising your experience, syncing credits between the website and desktop app, processing transactions, providing AI answers, and managing your account.

Communication

Responding to enquiries and support requests, sending account, purchase, referral, payout, verification, and password reset messages.

Security & Protection

Protecting against unauthorised access. Preventing fraud and abuse. Enforcing our Terms. Complying with legal obligations.

We do not sell your personal data to third parties. We may share information only with:

Payment processors such as Razorpay to handle payments, transaction verification, and payment status.

Email providers such as Resend to send account, purchase, referral, and support emails.

Firebase/Google services to authenticate desktop users and sync plan/credit information between the website and desktop app.

AI, vision, and transcription service providers such as OpenAI, Anthropic Claude, Google Gemini, DeepSeek, Deepgram, and AssemblyAI to process the specific feature you request. We send the question, audio, screenshot, document excerpt, or context needed for that request.

Law enforcement if required by law or valid legal process.

Local files: resumes, notes, knowledge base files, screenshots, and local app settings are primarily handled on your own device unless a feature requires sending selected content for processing.

AI requests: when you ask a question, transcribe audio, use Whisper Dictation, analyze a screenshot, or use uploaded context, the required content may be sent to the configured AI or transcription provider to generate the result.

Hide Mode: Hide Mode is a screen privacy feature. It is not a legal guarantee that every third-party app, meeting platform, recording tool, or operating-system capture method will ignore the window in every situation.

API keys: user-provided API keys for eligible plans are intended to be encrypted locally on the Windows device.

We use authentication, HTTPS, access controls, server-side validation, and provider credentials to protect account and payment workflows.

Passwords are stored using one-way hashing. We do not store raw card, UPI, or banking details on our servers.

Credit balances and plan records may be stored in our website database and synced to Firebase so the desktop app can show the correct account status.

No online service can be guaranteed completely secure, but we work to reduce unauthorised access, misuse, and accidental exposure.

Access & update your personal information through your account settings.

Request deletion of your account and data at any time.

Opt out of promotional emails using the unsubscribe link.

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. We will notify you by posting the updated policy and changing the "Last Updated" date. Your continued use constitutes acceptance.

If you have questions about this Privacy Policy, contact us at: support@jobseekerapp.com or WhatsApp